WCD – Protecting Your Data

Last updated: 22/02/2026

At WCD, we are committed to safeguarding your privacy and ensuring that your personal information is handled securely and responsibly. This privacy policy explains how we collect, use, and protect your data when you visit our website, www.patios.ltd (“the Site”), or interact with us through other means. Please read this policy carefully to understand our practices regarding your personal information.

Who We Are

WCD is a registered company in England and Wales (Company number: 16139211) with its office at 15a, Anchor Road, Aldridge, West Midlands, England, WS9 8PT and our depot located at 2 Scotts Cl, Marchwiel, LL13 0RQ. For any inquiries relating to this privacy policy or your personal information, you can contact us via email at contact@patios.ltd or by phone on 0800 654 6864.

Information We Collect

When you visit www.abergele.patios.ltd, contact us, or use our services, we may collect the following types of information:

Personal Information: Such as your name, email address, phone number, postal address, and any other information you provide when filling out forms or contacting us.
Technical Information: Including your IP address, browser type, operating system, and information about your visit (such as pages viewed and the time spent on the Site).
Cookies and Tracking Technologies: We use cookies to enhance your experience, analyse site traffic, and personalise content. For more details, please refer to our Cookie Policy.

How We Use Your Information

We use your information for several purposes, including:

To provide and improve our services and respond to your enquiries.
To process orders, manage accounts, and deliver requested products or services.
To communicate with you about our offerings, promotions, or important updates.
To monitor, analyse, and improve our website’s performance and user experience.
To comply with legal obligations and protect our rights and property.

Legal Basis for Processing

We process your personal data under the following legal bases:

Consent: Where you have given us explicit permission to use your information for specific purposes.
Contract: When processing is necessary to fulfil a contract with you or provide requested services.
Legal Obligation: When required to comply with applicable laws and regulations.
Legitimate Interests: To operate our business and improve our services, provided your interests and rights are not overridden.

How We Share Your Information

We do not sell your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating the Site, conducting our business, or servicing you, provided they comply with strict data protection standards. We may also disclose your information if required by law or to protect our legal interests.

Data Security

WCD employs robust security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. We regularly review our procedures to ensure your data remains secure. However, please note that no internet transmission is entirely secure, and we cannot guarantee absolute security.

International Transfers

Your personal data is stored and processed within the United Kingdom. If it becomes necessary to transfer your data outside the UK or European Economic Area, we will ensure that appropriate safeguards are in place to protect your privacy in accordance with applicable laws.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete data.
Request erasure of your data, subject to legal retention requirements.
Object to or restrict the processing of your data in certain circumstances.
Request the transfer of your data to another provider.
Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us at abergele@patios.ltd or call 0800 654 6864.

Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once your data is no longer needed, it will be securely deleted or anonymised.

Children’s Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us so we can promptly remove it.

Links to Other Websites

Our Site may contain links to external websites. WCD is not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

WCD may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date. We encourage you to check back regularly to stay informed.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or your personal information, please contact us:

Email: abergele@patios.ltd
Phone: 0800 654 6864
Office Address: 15a, Anchor Road, Aldridge, West Midlands, England, WS9 8PT
Depot Address: 2 Scotts Cl, Marchwiel, LL13 0RQ

Your privacy is important to us. Thank you for trusting WCD with your personal information.